Keeping You Safe

We’ve made some changes to keep both you and our staff safe:

How are you feeling?

If you are feeling at all unwell, please save your visit to us for another day.

Test and Trace Scheme

We will be asking for contact details from a member of each party as per the Government requirements to ‘Test and trace’ if needed.

Social distancing

While you’re in the pub and garden please respect yours and others personal space by maintaining a safe distance where possible.

We will be asking our customers to wait at the door for a member of our team to take you to your table, and to sanitise your hands on the way into the pub. This gives us chance to explain how things work and to also keep an eye on the number of people we have in the pub at any one time.

Indoor gatherings should be in groups of up to two households (including support bubbles). Outdoor gatherings of 6 people or less can be from any number of households. If your outdoor gathering is of 7 people or more then all should be from no more than two households (or support bubbles).

Those without bookings may be asked to queue and we’ll try our best to get everyone a table, however it may not always be possible.

Cleaning

There is regular cleaning going on in the pub; all our team will be washing their hands and sanitising ‘touch points’ regularly. The tables and chairs will be cleaned after each customer.

Service at table

We’ll do our utmost to keep a safe distance where possible when taking orders and serving your table.

To reduce our ‘contact’ with cutlery, we’re wrapping the knives, forks in napkins placing them on your table. All condiments are provided in sachets for your safety.

Space between tables

We have spaced our tables and chairs carefully to give you as much space as possible following the current Government guidelines. We also respectfully ask that you don’t move tables around.

Menus

Menus will only be used once and recycled afterwards.

Bar service

To keep you and our staff safe we won’t be offering service at the bar, instead we will look after you at your table.

Cashless and Tips

We’d prefer contactless card payments wherever possible however if cash is the only option we’re not going to refuse it!

Toilets

Our toilets will be regularly cleaned and numbers visiting them at any one time will be restricted.

Children and dogs

Much as they like to, please don’t let them wander. Play equipment in our gardens are also temporarily out of action. We regret that at this time dogs are not allowed inside.

Garden etiquette

Our outside tables are not available to book, however a controlled queuing system will be in place at busy times. We also respectfully ask that you don’t move tables around.

We hope these changes will reassure you and please speak to use if you have any suggestions or concerns.

The Smoker

Chester Road, Plumley
Knutsford WA16 0TY

Tel: 01565 722338


To Book a Table

To enquire about booking a table please email us at info@thesmokerplumley.co.uk. Please include your phone number in your email.


General Enquiries

For other enquiries you can contact us by email at broadoakpub@btconnect.com. When emailing please let us know which of our pubs you are emailing about and please include your phone number in your email (please note that this email is only manned 9am to 5pm, Monday to Friday).

The Broadoak Pub Company

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